| Status | Von/From | Bis/To | Title |
|---|---|---|---|
 |
2021-10-12 10:30:00 | 2021-12-14 12:45:00 | Solved: A0 Printer pubcp4a0 defective |
| The printer (plotter) has been replaced and is now available as pubcp4a0plotter. The old printer name pubcp4a0 is no longer usable. Thus, the printer may need to be reinstalled. More information about the new device will be available soon at https://printing.desy.de/ in the Service section. If you have any questions or feedback, please feel free to contact the IT Helpdesk (UCO), tel: 5005, mail: uco@desy.de. ----------------- According to current knowledge, a simple and short-term repair is not possible. The plotter will therefore probably not be usable for a longer period of time. -------------- Since this morning, Tuesday, 12.10.2021 there is a hardware defect on the A0 printer (plotter) pubcp4a0. Therefore, it is not usable until the defective has been fixed. In urgent cases, please contact the copy service (kopierzentrale@desy.de) to have A0 posters printed there. We are in contact with a service provider to have the hardware defect on the device fixed soon. However this will probably take a few days. Caused by: Hardware defect |
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| Status | Von/From | Bis/To | Title |
|---|---|---|---|
 |
2021-10-12 10:30:00 | in progress | Update 1: A0 Printer pubcp4a0 defective |
| According to current knowledge, a simple and short-term repair is not possible. The plotter will therefore probably not be usable for a longer period of time. -------------- Since this morning, Tuesday, 12.10.2021 there is a hardware defect on the A0 printer (plotter) pubcp4a0. Therefore, it is not usable until the defective has been fixed. In urgent cases, please contact the copy service (kopierzentrale@desy.de) to have A0 posters printed there. We are in contact with a service provider to have the hardware defect on the device fixed soon. However this will probably take a few days. Caused by: Hardware defect |
|||
| Status | Von/From | Bis/To | Title |
|---|---|---|---|
|
2021-10-12 10:30:00 | in progress | A0 Printer pubcp4a0 defective |
| Since this morning, Tuesday, 12.10.2021 there is a hardware defect on the A0 printer (plotter) pubcp4a0. Therefore, it is not usable until the defective has been fixed. In urgent cases, please contact the copy service (kopierzentrale@desy.de) to have A0 posters printed there. We are in contact with a service provider to have the hardware defect on the device fixed soon. However this will probably take a few days. Caused by: Hardware defect |
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