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2023-12-06 10:00:00 2024-02-28 14:00:00 Solved: Update: Atlassian services not available from outside the DESY network
The problem has been solved.

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Update:

The central wiki service Confluence (https://confluence.desy.de) is accessible from external again since today, Monday 11.12.2023 around 3pm.

The services Bitbucket and Jira will continue to be accessible only internally until further notice.

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Atlassian services not available from outside the DESY network

From today, Wednesday, 06.12.2023, about 10h access to the central Atlassian services is not possible from outside the DESY network.

The following services are affected:
- Bitbucket (https://bitbucket.desy.de)
- Confluence (https://confluence.desy.de)
- Jira (https://agira.desy.de)

The services are only available from the DESY internal network. So if you need to access one of these, please connect to the DESY internal network using SSH or VPN. Documentation about this can be found on the following web sites.

SSH Tunnel:
https://it.desy.de/services/uco/documentation/external_access

VPN:
https://it.desy.de/services/networks/vpn

Caused by: Advice from the manufacturer due to a security vulnerability
StatusVon/FromBis/ToTitle
Info Important
2023-12-06 10:00:00 in progress Update: Atlassian services not available from outside the DESY network
Update:

The central wiki service Confluence (https://confluence.desy.de) is accessible from external again since today, Monday 11.12.2023 around 3pm.

The services Bitbucket and Jira will continue to be accessible only internally until further notice.

---------------------------------------------------------------
Atlassian services not available from outside the DESY network

From today, Wednesday, 06.12.2023, about 10h access to the central Atlassian services is not possible from outside the DESY network.

The following services are affected:
- Bitbucket (https://bitbucket.desy.de)
- Confluence (https://confluence.desy.de)
- Jira (https://agira.desy.de)

The services are only available from the DESY internal network. So if you need to access one of these, please connect to the DESY internal network using SSH or VPN. Documentation about this can be found on the following web sites.

SSH Tunnel:
https://it.desy.de/services/uco/documentation/external_access

VPN:
https://it.desy.de/services/networks/vpn

Caused by: Advice from the manufacturer due to a security vulnerability
StatusVon/FromBis/ToTitle
Trouble Active
2023-12-06 10:00:00 in progress Atlassian services not available from outside the DESY network
Atlassian services not available from outside the DESY network

From today, Wednesday, 06.12.2023, about 10h access to the central Atlassian services is not possible from outside the DESY network.

The following services are affected:
- Bitbucket
- Confluence
- Jira

The services are only available from the DESY internal network. So if you need to access one of these, please connect to the DESY internal network using SSH or VPN. Documentation about this can be found on the following web sites.

SSH Tunnel:
https://it.desy.de/services/uco/documentation/external_access

VPN:
https://it.desy.de/services/networks/vpn

Caused by: Advice from the manufacturer due to a security vulnerability