Currently, it is not possible to publish content via XWiki that is globally and anonymously readable ('replication').

Already published content remains globally and anonymously readable, but new content cannot be published in this way at the moment.

Work is being done to resolve the issue.

Trouble caused by: Unknown

Currently, DSM-based installations of Microsoft Office, Visio and/or Project 2019 sometimes fail. The cause is under investigation.

Trouble caused by: Unkown

The maintenance has been finished.

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The maintenance work could not be completed within the planned timeframe. A restart of the servers is still required shortly to finish the work. This will result in a brief service interruption. The maintenance work is expected to be finally completed by 17:15h.

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On Thursday, 21.8.2025 from 08:00 h to 16:00 h maintenance work will be carried out on the central e-mail service (mail.desy.de).

During the maintenance period there will be interruptions in access via the web interface (https://mail.desy.de). Access with Outlook or Thunderbird will be limited, too. Shared folders and calendars may not be accessible for a short time.

When composing emails, please regularly back up the current status in the Drafts folder to avoid data loss.

Maintenance caused by: Updating the operating system on part of the servers and updating Zimbra to the up-to-date version.

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On the second Friday of every month, the monthly Windows updates are released. Please install them on your DESY Windows devices as soon as possible to ensure that they are up-to-date and secure.

To do this, connect your Windows device to the internal DESY network after the updates have been released. Use VPN if you are extern. When prompted or at the end of the day, restart or shut down your Windows device.

Seven days after the release of the updates, a forced restart of the computers will take place if this has not taken place in the meantime.


Hint:
On Wednesday which follows the release of the updates from 17:00 to max. 20:00, trouble-free working in the Windows environment cannot be guaranteed due to the monthly maintenance work on the central Windows servers.

It is recommended to log off or shut down DESY Windows devices on Wednesday before the maintenance starts. You should also log off from public Windows systems (terminal servers) beforehand.

Maintenance caused by: Windows updates and the monthly maintenance work on the corresponding central computers

Regular Maintenance Slot: TSM (ADSM) backup server

Time: each Tuesday, 12:00 pm - 8:30 pm
Systems: all

Impact: The TSM backup servers will be partly down. It will not be possible to restore files on the central Unix or Windows systems from backups made by the TSM.

An apology must be made in advance: It is always possible that things do not work as planned. Therefore the given ending times may not be kept as promised.

Maintenance caused by: Update of the Service

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In this storage service, the default settings for permissions when sharing a directory may lead to unplanned behaviour, which we would like to draw your attention to with this information.

The behaviour is based on the fact that the default settings also include the right to delete. The result can be that data becomes inaccessible to the person who shared the data if one of the persons with whom the data was shared moves it; this corresponds to copying it to the target folder and then deleting it in the source folder.
The files and directories are not lost, but are now in the directory tree of the person who moved them.

To work around this issue until it is fixed, the recommendation is not to move any data that has been shared with you via Sync & Share. Persons already affected will be informed directly.

A support request is in progress at the manufacturer.

If you have any questions, please contact uco@desy.de.
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The web client (https://rdsweb.desy.de/rdweb/webclient) for the terminal server has received a new certificate.

As a side effect some users may receive an error message about an unexpected certificate when connecting to a specific terminal server.

In this case the users should delete their browser cookies.