State | Start date | End date | Subject | Services | Update Time |
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| Di 2024-01-30 10:00 | in progress | Trouble Remote Connections - https://rdsweb.desy.de Since today, Dienstag, 30.1.2024, 10:00h the connection to https://rdsweb.desy.de is disrupted, therefore no connections to central machines can be established. To establish a connection to the machines, please use the Remote Desktop Client. More information see: https://it.desy.de/services/uco/documentation/external_access/index_eng.html We are working on a solution to the problem. Trouble caused by: Not known more information about this entry | ~~~ | Di 2024-01-30 14:52 |
State | Start date | End date | Subject | Services | Update Time |
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| Di 2020-07-21 12:00 | Di 2020-07-21 20:30 | TSM (ADSM), each Tuesday, 12:00 pm - 8:30 pm Regular Maintenance Slot: TSM (ADSM) backup server Time: each Tuesday, 12:00 pm - 8:30 pm Systems: all Impact: The TSM backup servers will be partly down. It will not be possible to restore files on the central Unix or Windows systems from backups made by the TSM. An apology must be made in advance: It is always possible that things do not work as planned. Therefore the given ending times may not be kept as promised. Maintenance caused by: Update of the Service more information about this entry | Backup | Di 2023-09-19 17:41 |
State | Start date | End date | Subject | Services | Update Time |
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| Do 2023-08-24 12:00 | in progress | Disturbance in the management of IPv6 subnets QIP Since Thursday, the 24.8.2023 it is not possible to assign new IPv6 addresses or modify existing entries in the IP address management system QIP (https://qip.desy.de). IPv4 address entries are not affected by this. If you have urgent changes, they can be made directly by NOC. Please contact NOC directly (noc@desy.de). We are working on a solution to this problem with highest priority. more information about this entry | Netzwerk | Fr 2023-12-22 14:09 |
| Di 2020-03-10 09:00 | in progress | Partial Malfunction of the Atlassian Tool Confluence Currently we observe problems when editing web sites using the Atlassian Wiki Tool Confluence (https://confluence.desy.de). This means, if a page is saved you won't get the same page later again but some random previous version of it, so changes are lost. Therefore, please check the page content of a revised version with the content of the updated version before you save the page. We are working on a solution to this problem together with the manufacturer. Caused by; A bug of the collaborative editing in the Atlassian Wiki tool Confluence more information about this entry | Confluence | Di 2023-06-20 14:22 |
State | Start date | Subject | Services | Update Time |
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| Do 2024-04-04 15:23 | Discontinuation Jira Discontinuation Jira -------------------- (This information has already been sent directly to all Jira users on 27.02.2024.) As of Tuesday 05.03.2024, the Atlassian Tool Jira will be set to read-only mode, therefore changes can no longer be made after this date. Access to these services is already only possible via the internal network. The service will be switched off completely at the end of May. Temporary continued operation in read-only mode is conditional on any security vulnerabilities becoming known, which could necessitate a short-term shutdown in consultation with D4. Therefore, please make sure that you migrate the data you need from Jira as soon as possible. For the software issue tracking tool Jira, please use GitLab in the future: Service Website: https://gitlab.desy.de Information: https://it.desy.de/services/gitlab_software_management If you need support with data migration to GitLab, please contact gitlab.service@desy.de. If you have any questions, please contact the central IT helpdesk (Tel: 5005, e-mail: uco@desy.de). | Jira | Do 2024-04-04 15:26 |